Nitin Gosain is Appointed as Novotel Visakhapatnam Varun Beach's New Front Office Manager
- 6th Feb 2023
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Nitin Gosain was recently recruited as the new front office manager for the Novotel Visakhapatnam Varun Beach. Mr. Gosain is thrilled to join the staff at the hotel, which is situated on the tranquil coastline of Visakhapatnam and overlooks the Bay of Bengal.
Nitin Gosain has a decade of expertise in front office operations and has achieved several milestones, including being an ACDC Champion and being named Manager of the Year for 2014–15, in addition to attending service excellence seminars and many more.
In his new position, Mr. Gosain will be responsible for fostering professional relationships with guests to increase customer retention, as well as establishing strategies to meet objectives and budgetary targets in complete conformity with internal and external audit recommendations. In addition, he will be responsible for coordinating and directing the day-to-day operations of the customer service team, ensuring that all team members are properly educated and equipped to offer customers with great service.
In addition, he will be responsible for monitoring visitor input and applying it to enhance the customer experience on an ongoing basis. As the manager of the front office, Mr. Gosain will collaborate closely with different departments to guarantee smooth integration and collaboration in attaining the organization's overall objectives.
Prior to this chance, Nitin Gosain had a varied career in the hospitality sector, having worked for Pullman and Novotel New Delhi Aerocity, Accor Hotels, and the Taj Hotels complex of resorts and palaces. In addition to his operational responsibilities, Mr. Gosain will have a considerable influence on the hotel's financial management and coordination.
Ravi Rai, Cluster General Manager of Novotel Visakhapatnam Varun Beach, The Bheemili Resort operated by Accor, and Novotel Vijayawada, expressed confidence and remarked, "Nitin Gosain would be an addition to their team and will guarantee high visitor satisfaction while making them feel at home. We are certain that he will be an asset to both the hotel and the department due to his decade of industry experience, skill, and enthusiasm.
About Novotel
The accommodations offered by Novotel Hotels, Suites & Resorts are the perfect places to "push pause" and enjoy life's precious moments. The extensive collection of hotels, suites, and resorts under this brand name offers a wide range of amenities for both business and leisure travellers, including well-appointed, modular rooms with a focus on natural and intuitive design; 24-hour catering with healthy options; quiet, well-equipped meeting rooms; helpful, friendly staff; designated areas for families with young children; flexible public spaces; and easily accessible fitness centres. Accor, the biggest hotel chain in the world, has more than 5,200 hotels and 10,000 restaurants and bars in more than 110 countries; Novotel is a subsidiary of Accor.
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